Notice history

Resolved
February 08, 2024 at 11:42 AM
Resolved
February 08, 2024 at 11:42 AM
Jira issue insights are now operating normally for all customers.
Update
February 08, 2024 at 7:42 AM
Update
February 08, 2024 at 7:42 AM
We are currently recalculating the last 5% of issues and estimate that the calculations for the remaining customers will be completed within 2 hours. This may result in missing or incorrect issue statistics for affected customers. We thank everyone for their patience.
Update
February 07, 2024 at 8:17 PM
Update
February 07, 2024 at 8:17 PM
We are currently recalculating the issues and estimate that the calculations for the remaining customers will be completed within 12 hours. This may result in missing or incorrect issue statistics for affected customers. We thank everyone for their patience.
Monitoring
February 07, 2024 at 2:36 PM
Monitoring
February 07, 2024 at 2:36 PM
We have issued a fix and monitor the system while insights are being recalculated
Identified
February 07, 2024 at 2:02 PM
Identified
February 07, 2024 at 2:02 PM
Customers who have updated their Swarmia Jira app within the last 24 hours may be missing Jira insights. We're automatically re-calculating the insights for all affected customers.
In a few rare cases, Swarmia's access to your Jira instance may have been removed. Customers are recommended to check updates for their Swarmia Jira app and run the update if available.

Resolved
January 18, 2024 at 11:20 AM
Resolved
January 18, 2024 at 11:20 AM
This incident has been resolved. Jira's status remains in Monitoring state but we are no longer experiencing any anomalies from their API.
Monitoring
January 18, 2024 at 8:35 AM
Monitoring
January 18, 2024 at 8:35 AM
Atlassian reports a Jira outage in https://status.atlassian.com that also affects Swarmia's ability to get data updates. Delays are to be expected until the root cause has been resolved on Jira's side.

Resolved
January 09, 2024 at 2:50 PM
Resolved
January 09, 2024 at 2:50 PM
This incident has been resolved according to https://githubstatus.com and related data updates also ingested into Swarmia.
Monitoring
January 09, 2024 at 1:01 PM
Monitoring
January 09, 2024 at 1:01 PM
Waiting for GitHub to restore their service operations back to normal.
Investigating
January 09, 2024 at 1:00 PM
Investigating
January 09, 2024 at 1:00 PM
GitHub is experiencing a partial outage of multiple service endpoints, which affects Swarmia logins and the ability to process GitHub data updates.

No notices reported this month

Swarmia - Notice history