Notice history

ResolvedFebruary 08, 2024 at 11:42 AMUTC
Jira issue insights are now operating normally for all customers.
UpdateFebruary 08, 2024 at 7:42 AMUTC
We are currently recalculating the last 5% of issues and estimate that the calculations for the remaining customers will be completed within 2 hours. This may result in missing or incorrect issue statistics for affected customers. We thank everyone for their patience.
UpdateFebruary 07, 2024 at 8:17 PMUTC
We are currently recalculating the issues and estimate that the calculations for the remaining customers will be completed within 12 hours. This may result in missing or incorrect issue statistics for affected customers. We thank everyone for their patience.
MonitoringFebruary 07, 2024 at 2:36 PMUTC
We have issued a fix and monitor the system while insights are being recalculated
IdentifiedFebruary 07, 2024 at 2:02 PMUTC
Customers who have updated their Swarmia Jira app within the last 24 hours may be missing Jira insights. We're automatically re-calculating the insights for all affected customers.
In a few rare cases, Swarmia's access to your Jira instance may have been removed. Customers are recommended to check updates for their Swarmia Jira app and run the update if available.

ResolvedJanuary 18, 2024 at 11:20 AMUTC
This incident has been resolved. Jira's status remains in Monitoring state but we are no longer experiencing any anomalies from their API.
MonitoringJanuary 18, 2024 at 8:35 AMUTC
Atlassian reports a Jira outage in https://status.atlassian.com that also affects Swarmia's ability to get data updates. Delays are to be expected until the root cause has been resolved on Jira's side.

ResolvedJanuary 09, 2024 at 2:50 PMUTC
This incident has been resolved according to https://githubstatus.com and related data updates also ingested into Swarmia.
MonitoringJanuary 09, 2024 at 1:01 PMUTC
Waiting for GitHub to restore their service operations back to normal.
InvestigatingJanuary 09, 2024 at 1:00 PMUTC
GitHub is experiencing a partial outage of multiple service endpoints, which affects Swarmia logins and the ability to process GitHub data updates.

No notices reported this month

Swarmia - Notice history