tag:status.swarmia.com,2005:/history Swarmia Status - Incident history 2026-05-20T12:00:00.000+00:00 Swarmia tag:status.swarmia.com,2005:Incident/cmpfatnta08lqnrnhddqnxzwr 2026-05-20T12:00:00.000+00:00 2026-05-20T20:45:00.000+00:00 Delays with webhook processing and notifications Type: Incident

Duration: 8 hours and 45 minutes

Affected Components: App

May 20, 20:45:00 GMT+0
Resolved - This incident has been resolved..

May 20, 12:00:00 GMT+0
Identified - Some updates to Swarmia have been delayed, also affecting Slack notifications that might in some cases have not have been sent either. We have introduced a temporary resolution to mitigate this, and working on a permanent remediation..

]]> tag:status.swarmia.com,2005:Incident/cmnes36sc0pos13at5993dbsa 2026-03-31T15:00:00.000+00:00 2026-03-31T15:00:00.000+00:00 Delayed webhook processing Type: Incident

Duration: 2 hours and 24 minutes

Affected Components: App

Mar 31, 15:00:00 GMT+0
Investigating - We are currently investigating this incident..

Mar 31, 15:54:37 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 31, 17:24:05 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmn5yqp4g004bxkz0j0jw388i 2026-03-25T08:45:00.000+00:00 2026-03-25T08:45:00.000+00:00 Delayed webhook processing Type: Incident

Duration: 3 hours and 28 minutes

Affected Components: App

Mar 25, 08:45:00 GMT+0
Monitoring - Delays updating Swarmia data from Jira, Linear, GitHub, and GitLab changes. We implemented a fix and are currently monitoring the result..

Mar 25, 12:12:41 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmmm202fn0atu7rbem84e8tnr 2026-03-11T13:00:00.000+00:00 2026-03-11T13:00:00.000+00:00 Swarmia app is down Type: Incident

Duration: 9 minutes

Affected Components: App

Mar 11, 13:00:00 GMT+0
Investigating - We are currently investigating this incident..

Mar 11, 13:08:33 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmkz6cx4j07oiqkik3t1r7o59 2026-01-29T08:10:53.567+00:00 2026-01-29T08:10:53.567+00:00 Delayed pull request updates Type: Incident

Jan 29, 08:10:53 GMT+0
Investigating - We are currently investigating this incident..

Jan 29, 08:20:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 29, 12:48:25 GMT+0
Monitoring - We have implement a fix. We are back at realtime processing of the updates. The accrued backlog will be processed and some of the updates that have happened during the incident will get processed in the coming hours..

]]> tag:status.swarmia.com,2005:Incident/cmky0jqed0fmwyuf9haxwbvom 2026-01-28T12:10:00.000+00:00 2026-01-28T12:10:00.000+00:00 Delayed or missing pull request review Slack notifications Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: App

Jan 28, 12:10:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 28, 13:05:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 28, 13:15:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Maintenance/cmk6pnttw0e6r9wwu6zt2o7op 2026-01-11T16:00:00.000+00:00 2026-01-11T16:00:00.000+00:00 Routine Database Maintenance Type: Maintenance

Duration: 2 hours and 44 minutes

Affected Components: App

Jan 11, 16:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jan 11, 16:37:57 GMT+0
Identified - Maintenance is now in progress..

Jan 11, 19:22:18 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.swarmia.com,2005:Incident/cmidce7he02nol4u88qmx3p1k 2025-11-24T11:00:00.000+00:00 2025-11-24T11:00:00.000+00:00 Delays in webhook processing Type: Incident

Duration: 6 hours and 12 minutes

Affected Components: App

Nov 24, 11:00:00 GMT+0
Identified - We have identified a problem which causes some webhook-based updates to process with a significant delay in Swarmia. We have resolved the issue and are working through our backlog of updates to be fully caught up..

Nov 24, 17:12:09 GMT+0
Resolved - Accrued backlog has been consumed, and we're back at realtime processing of events for all webhooks..

]]> tag:status.swarmia.com,2005:Incident/cmi4k7elk022jpvvrh9iilf8e 2025-11-18T11:40:00.000+00:00 2025-11-18T11:40:00.000+00:00 Swarmia website not loading Type: Incident

Duration: 45 minutes

Affected Components: Website

Nov 18, 11:40:00 GMT+0
Identified - Website unavailable due to CDN outage. Application working normally..

Nov 18, 12:25:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmhuss2eq00u6yh6b7pc8jcbr 2025-11-11T13:05:00.000+00:00 2025-11-11T13:05:00.000+00:00 Delayed Slack notifications Type: Incident

Duration: 4 hours and 47 minutes

Affected Components: App

Nov 11, 13:05:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Nov 11, 16:20:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Nov 11, 17:51:56 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmhlspf450014pueanoucbce1 2025-11-05T07:40:00.000+00:00 2025-11-05T07:40:00.000+00:00 Some app views don't load because of a breaking change Type: Incident

Duration: 1 hour and 56 minutes

Affected Components: App

Nov 5, 07:40:00 GMT+0
Investigating - We are currently investigating this incident..

Nov 5, 09:36:09 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmgtmks5h006kk5pygdr2p06t 2025-10-16T14:00:00.000+00:00 2025-10-16T14:00:00.000+00:00 Delayed processing of incoming data Type: Incident

Duration: 4 hours and 30 minutes

Affected Components: App

Oct 16, 14:00:00 GMT+0
Investigating - We are currently investigating this incident..

Oct 16, 15:30:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Oct 16, 18:30:06 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmfksa51900eyv7mpc4ygcknx 2025-09-15T06:24:00.000+00:00 2025-09-15T06:24:00.000+00:00 Swarmia application cannot be accessed Type: Incident

Duration: 9 minutes

Affected Components: App

Sep 15, 06:24:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 15, 06:33:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmfgku8xe008z12ku1ux4dg4f 2025-09-11T20:00:00.000+00:00 2025-09-11T20:00:00.000+00:00 Daily Slack notifications not sent Type: Incident

Duration: 10 hours and 40 minutes

Affected Components: App

Sep 11, 20:00:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 12, 06:40:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmfca7n7800e1a2ys18gj4i1f 2025-09-09T07:30:00.000+00:00 2025-09-09T07:40:00.000+00:00 Swarmia application cannot be accessed Type: Incident

Duration: 18 minutes

Affected Components: App

Sep 9, 07:40:00 GMT+0
Identified - We identified the issue and a fix is being deployed..

Sep 9, 07:48:00 GMT+0
Resolved - This incident has been resolved..

Sep 9, 07:30:00 GMT+0
Investigating - The application shows an error screen after login..

]]> tag:status.swarmia.com,2005:Incident/cmf452q22002wk5rh8q2hfxbr 2025-09-02T14:30:00.000+00:00 2025-09-02T14:30:00.000+00:00 Delayed processing of specific updates Type: Incident

Duration: 1 day, 4 hours and 31 minutes

Affected Components: App

Sep 2, 14:30:00 GMT+0
Identified - Specific kinds of updates (such as GitHub team configurations) aren't being reflected in real time in Swarmia. We've identified the issue, and are working on a resolution..

Sep 3, 18:09:01 GMT+0
Monitoring - We have implemented a fix and the accumulated backlog has been processed. We continue to monitor the results..

Sep 3, 19:01:02 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmerisf3h000s7lkszay8rfcu 2025-08-25T15:50:00.000+00:00 2025-08-25T15:50:00.000+00:00 App slowness and availability issues Type: Incident

Duration: 3 hours and 4 minutes

Affected Components: App

Aug 25, 15:50:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Aug 25, 18:54:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/cmeljao9x0001z16u42dfoh9f 2025-08-21T14:15:00.000+00:00 2025-08-21T15:10:03.665+00:00 Delays in webhook processing Type: Incident

Duration: 2 hours and 28 minutes

Affected Components: App

Aug 21, 15:10:03 GMT+0
Identified - We've identified the problem, and are working through the backlog of updates.

Aug 21, 15:23:43 GMT+0
Monitoring - Changes in source systems are again reflected in Swarmia immediately. We will continue monitoring for regressions..

Aug 21, 14:34:21 GMT+0
Investigating - We are currently investigating this incident..

Aug 21, 16:43:14 GMT+0
Resolved - This incident has been resolved..

Aug 21, 14:15:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.swarmia.com,2005:Incident/cmcj5z4b8002i12udydlgb2fd 2025-06-30T12:00:00.000+00:00 2025-06-30T12:00:00.000+00:00 Delays in webhook processing Type: Incident

Duration: 3 hours and 47 minutes

Affected Components: App

Jun 30, 12:00:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 30, 13:30:00 GMT+0
Identified - We have identified the source of the problem and are deploying a fix..

Jun 30, 14:56:23 GMT+0
Monitoring - Root cause of the issue has been resolved, we're continuing to monitor as the last backlog that was accrued gets processed.

Jun 30, 15:46:51 GMT+0
Resolved - The incident has been resolved, and all latencies are back to normal..

]]> tag:status.swarmia.com,2005:Incident/cmbarlcph0001h6na7uqfi6fd 2025-05-30T12:13:42.949+00:00 2025-05-30T12:23:10.049+00:00 Delayed message processing Type: Incident

Duration: 8 hours and 11 minutes

Affected Components: App

May 30, 12:23:10 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 30, 12:13:42 GMT+0
Investigating - We're currently investigating an issue causing delayed message processing. Data in the application and notifications may be slow to update..

May 30, 20:24:55 GMT+0
Resolved - This incident has been resolved..

May 30, 18:53:59 GMT+0
Monitoring - We continue to monitor the fix. It is possible some updates may still be delayed, as backlog continues to process..

]]> tag:status.swarmia.com,2005:Maintenance/cm2d98nl7000pg1o92n74hh1e 2024-10-19T13:00:00.000+00:00 2024-10-19T14:00:00.000+00:00 Routine Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: App

Oct 19, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 19, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 19, 13:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.swarmia.com,2005:Maintenance/clzl9ykn388270gzofvprdvcad 2024-08-17T07:00:00.000+00:00 2024-08-17T09:04:52.858+00:00 Database maintenance Type: Maintenance

Duration: 2 hours and 5 minutes

Affected Components: App

Aug 17, 09:04:52 GMT+0
Completed - Maintenance has completed successfully..

Aug 17, 07:00:00 GMT+0
Identified - We are performing a routine database version upgrade on Saturday, during which the web app will not be available. All data will still be ingested as usual during the maintenance..

]]> tag:status.swarmia.com,2005:Incident/clyo5isb826868m4n3te0d7x0n 2024-07-16T01:00:00.000+00:00 2024-07-16T01:00:00.000+00:00 Slack notification delivery issues Type: Incident

Duration: 7 hours and 55 minutes

Affected Components: App

Jul 16, 01:00:00 GMT+0
Investigating - We're investigating an issue with Slack notification delivery..

Jul 16, 08:55:00 GMT+0
Resolved - This incident has been resolved. During the incident, some Slack notifications may not have been delivered, or have been delayed..

]]> tag:status.swarmia.com,2005:Incident/clymq7vae146574zio73tlfqy2j 2024-07-15T06:00:00.000+00:00 2024-07-15T15:55:24.376+00:00 Delayed pull request updates affecting on-prem GitHub installations Type: Incident

Duration: 9 hours and 55 minutes

Affected Components: Github API

Jul 15, 15:55:24 GMT+0
Resolved - This incident has been resolved..

Jul 15, 06:00:00 GMT+0
Investigating - We are investigating elevated failure rates for synchronizing pull request data with on-prem GitHub installations. Customers using [github.com](http://github.com) are unaffected..

Jul 15, 08:33:39 GMT+0
Identified - We have identified the issue and are working on a fix..

]]> tag:status.swarmia.com,2005:Incident/clyj6ubmk381512j3o72iqzcl2b 2024-07-12T15:00:00.000+00:00 2024-07-12T15:00:00.000+00:00 Degraded GitHub processing Type: Incident

Duration: 8 hours

Affected Components: Github Webhooks

Jul 12, 15:00:00 GMT+0
Investigating - We are currently investigating this incident..

Jul 12, 21:45:00 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 12, 23:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Incident/clw9d57xq6713bimyy0s6brpo 2024-05-16T12:44:00.000+00:00 2024-05-16T12:44:00.000+00:00 Degraded performance Type: Incident

Duration: 3 hours and 38 minutes

Affected Components: App

May 16, 12:44:00 GMT+0
Investigating - The Swarmia web app is experiencing degraded performance in most views. Please hold as we investigate..

May 16, 16:22:29 GMT+0
Resolved - The issue has been identified and resolved. Our application has been stable for about 40 minutes..

]]> tag:status.swarmia.com,2005:Incident/clvdkc09p0230bbolm6ovkipk 2024-04-24T08:38:30.847+00:00 2024-04-24T08:38:30.847+00:00 Slack notification delivery issues Type: Incident

Duration: 1 minute

Affected Components: App

Apr 24, 08:38:30 GMT+0
Identified - We are continuing to work on a fix for this incident..

Apr 24, 08:39:29 GMT+0
Resolved - This incident has been resolved. Some Slack notifications were not delivered due to the incident..

]]> tag:status.swarmia.com,2005:Incident/cltyixp1h6833bgoktrmrjh1p 2024-03-19T14:30:00.000+00:00 2024-03-19T14:30:00.000+00:00 Swarmia app performance degraded Type: Incident

Duration: 2 hours and 20 minutes

Affected Components: App

Mar 19, 14:30:00 GMT+0
Investigating - We are currently investigating this incident..

Mar 19, 16:22:55 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Mar 19, 16:50:25 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.swarmia.com,2005:Maintenance/cltsgax2l14912bfn79asy1x0a 2024-03-16T13:00:00.000+00:00 2024-03-16T13:00:01.000+00:00 Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: App

Mar 16, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 16, 13:00:00 GMT+0
Identified - We are planning for a scheduled routine maintenance during the weekend. We are not expecting any disruption to the service during that time..

Mar 16, 14:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.swarmia.com,2005:Maintenance/cln02htax171529bgod5tm5yzn4 2023-09-30T06:00:00.000+00:00 2023-09-30T07:12:52.960+00:00 Database maintenance Type: Maintenance

Duration: 1 hour and 13 minutes

Affected Components: App

Sep 30, 07:12:52 GMT+0
Completed - Maintenance has completed successfully..

Sep 30, 06:00:00 GMT+0
Identified - We are planning for a scheduled maintenance of our database..

Sep 30, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.swarmia.com,2005:Maintenance/cljhkeora269346azohqlbg9bt9 2023-06-29T20:00:00.000+00:00 2023-06-29T20:18:21.372+00:00 Database update Type: Maintenance

Duration: 18 minutes

Affected Components: App

Jun 29, 20:18:21 GMT+0
Completed - Maintenance has completed successfully..

Jun 29, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 29, 20:00:00 GMT+0
Identified - We will update our main database, which requires a server restart..

]]>