Swarmia - Delays in processing data syncs and realtime messages – Incident details

Github API experiencing degraded performance

Delays in processing data syncs and realtime messages

Resolved
Degraded performance
Started almost 3 years agoLasted about 3 hours

Affected

App

Degraded performance from 2:00 PM to 5:00 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Realtime messages (e.g. Slack) should now be processed as usual, while we continue syncing the delayed PRs and issues.

  • Identified
    UTC
    Identified

    We have identified an issue in our message processing, which is causing delays to realtime messages (like Slack notifications) and syncs of new data (like PRs and issues).